Last Updated: March 2025

Privacy Policy

At Family Doctor Calgary, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website familydoctorcalgary.ca.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms
Subscribe to newsletters
Book appointments
Submit inquiries

This information may include:

Name
Email address
Phone number
Medical card number
Basic health information

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type
Device type
Pages visited
Time spent on pages

How We Use Your Information

We use the collected information for:

Providing and improving our services
Responding to your inquiries
Sending appointment reminders
Communicating about your health care
Website analytics and improvement
Legal compliance

Data Protection

We implement appropriate security measures to protect your personal information, including:

Secure SSL encryption
Regular security assessments
Limited staff access
Secure data storage

Third-Party Services

We may use third-party service providers for:

Website hosting
Analytics
Appointment scheduling
Email communication

These providers have their own privacy policies and may collect information as per their terms.

Your Rights

You have the right to:

Access your personal information
Request corrections to your data
Opt-out of communications
Request data deletion
File a complaint

Information Storage

Your information is stored securely in Canada and handled in compliance with Alberta's Health Information Act and other applicable privacy laws.

Children's Privacy

We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

This privacy policy was last updated in March 2024.